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Our approach

How we work, from farm to phin

Good coffee is decided long before the roast. Here is everything that happens to a bean before it reaches you.

Coffee beans being sorted by a sunny window

Where it grows: the Central Highlands

The bean's journey

Eight steps from a red cherry in Đắk Lắk to the drip in your kitchen. Scroll to follow one bean all the way.

Sài GònMorningĐắk Lắk and Lâm ĐồngROASTED IN VIETNAM

95 °C · 4–5 minutes

Your phin

The last step is yours. Twenty grams of coffee, a splash of water to bloom, then a slow drip onto condensed milk or straight into the cup. Pour it over ice and it's cà phê sữa đá.

Nov – Jan

Picked ripe

Robusta in Đắk Lắk ripens from November. Pickers go over each tree several times and take only the red cherries, because an unripe cherry tastes green and sour however well it is roasted. It is slow, careful work, and the first thing we agree on with every farm.

Natural · honey · washed

Processing

Most of our robusta is dried whole in the sun (natural). For some lots the fruit is pulped off and the beans dried with a sticky layer left on (honey), and our arabica is pulped, fermented and washed clean before drying. Each method changes the sweetness and body in the cup.

10–12 % moisture

Drying and hulling

The beans dry for two to four weeks on raised beds and patios, turned several times a day so they dry evenly. When the moisture is down to 10–12 %, the dried husk is milled off to leave green coffee, stable enough to store and ship.

Screen 16 and up

Sorting and grading

Green beans are sized through screens, then machines and hands pick out broken, black and insect-damaged beans. We buy the larger, cleaner grades, so every bag roasts evenly.

Up to about 225 °C

Roasted in Vietnam

Our partner roastery near the farms takes each batch through drying, yellowing and first crack, then on to the roast each coffee needs: darker for robusta made for the phin, lighter for our arabica. Every batch is cupped before it is packed.

Valve-sealed

Resting and packing

Fresh coffee gives off gas for a few days, so it rests before packing. Then it goes into bags with a one-way valve, printed with the roast date, the origin and the batch.

About 6,900 km

The voyage

The bags travel from Vietnam to Sydney, where we store them cool and dry and send your order within one business day.

95 °C · 4–5 minutes

Your phin

The last step is yours. Twenty grams of coffee, a splash of water to bloom, then a slow drip onto condensed milk or straight into the cup. Pour it over ice and it's cà phê sữa đá.

Three ways to dry a cherry

  • Coffee drying whole in the sun

    Natural

    The whole cherry dries in the sun for weeks before the husk comes off.

    In the cup: Heavy body, chocolate, dried fruit.

  • Coffee drying on raised beds under a greenhouse roof

    Honey

    The skin is pulped off and the bean dries with some sticky fruit still on.

    In the cup: Sweet and rounded, syrupy.

  • Washed coffee raked across a drying bed

    Washed

    The fruit is pulped, fermented and washed off before the beans dry.

    In the cup: Clean and bright; our arabica's method.

Roasted coffee samples lined up for cupping

Checked at every step

  • Ripe-only picking agreed with every farm
  • Green beans checked for moisture (10–12 %) and defects
  • Graded by screen size, then hand-sorted
  • Every roast batch cupped before packing
  • Rested, then valve-sealed with the roast date and batch

On every bag, and on this site

  • Region
  • Altitude
  • Variety
  • Process
  • Harvest
  • Roast date
  • Batch
Next chapterMeet the range

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One email a month from Henry: what's in season, a recipe to try, and first word on new coffees. Nothing else, and you can leave any time.

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